Worry-Free Experience, Starts Now
7-Day Returns · 60-Day Quality Guarantee · 5-Year Warranty · Lifetime Remote Support · Transparent Progress Tracking · On-Time Compensation · Resolution Within 7 Days
Our Service Progress
On-Time Service, Guaranteed
24-Hour Response Guarantee
We guarantee a response from our customer support team within 24 hours of receiving your inquiry. If our reply is more than 6 hours late beyond this commitment, we will compensate you with 10% of your order value (not applicable on U.S. public holidays).
7-Day Resolution Promise
For most issues, we’ll provide a final resolution or actionable plan within 7 days, as long as you follow our guidance.
Avoiding Long Wait Times for Repairs
If your product is at our repair center and the repair is expected to take more than 14 days, we’ll send you a complimentary replacement electric wheelchair for temporary use
Facebook Group
Be Part of Our Community — Here’s What You’ll Get:
1. Connect & Share – Join our friends’ group, take part in local events, and attend online sharing sessions.
2. 7-Day Newcomer Challenge – From unboxing to mastery in just a week, with fun daily check-ins.
3. Volunteer Buddy Program – Get matched with a friendly volunteer for one-on-one guidance and answers.
We hope you find more joy